Author Archive for Sams Carpet – Page 7

Choosing the Right Commercial Carpet Cleaning Company

Every business should have partners they can count on. When it comes to carpet cleaning, tile and grout cleaning, upholstery furniture cleaning, and even emergency water damage restoration, the partner you choose makes a visible impact on your property. The space is left fresh, clean, and looking great for everyone who walks through your doors. At Sams, we’ve been serving our commercial partners in the St. Louis area since 1985, providing the cleaning they need to create an exceptional experience for their customers.

But how can you know who to turn to? When choosing a commercial carpet cleaning company, consider the following.

Partner Experience

Your furniture and flooring cleaning partner should demonstrate the experience you need for your facility. Performing a large-scale cleaning is much different from carpet cleaning in your home. Your partner must be able to provide the right sized crew, the knowledge and flexibility to tackle whatever unexpected things they may encounter, and the right type of equipment (and number of machines required) for your facility.

The Sams Carpet Cleaning & Repairs Team has years of experience with many types of commercial facilities, including:

  • Enterprise Center
  • Peabody Opera House
  • Lindenwood University
  • Office buildings, such as the Prairie Farms complex
  • United Services for Children Educational Facility
  • Archdiocese of St. Louis
  • Countless apartment buildings, including individual units, common areas, on-site gym and recreation rooms, and management offices
  • Individual offices of all shapes and sizes
  • And so much more!

These commercial partners have trusted us with their space, and you can too!

Extended Cleaning Capabilities

The Sams team cleans more than carpet. Our commercial services extend into many different areas of cleaning that you likely need in your commercial facility:

This means that we have the capabilities to take care of many of your cleaning needs in one visit or we can develop a comprehensive cleaning plan with you.

Ease of Scheduling

Our commercial customers often remark that we make it easy for them to schedule their cleaning services. We offer convenient online scheduling, as well as maintenance packages to pre-schedule and plan for regular cleaning throughout the year.

Emergency Services

When disaster strikes, you can count on the Sams team. In the case of an emergency, we offer a 24/7 hotline so that we can take care of your needs right away. Sams offers emergency water damage restoration services for commercial facilities of all types and sizes, regardless of the cause of the water damage. We’ve cared for commercial customers who have experienced burst pipes, flooding caused by severe storms, sewer backups, and more. We’ll bring in the equipment needed to remove the water and debris, provide structural drying equipment, apply an anti-microbial to prevent mold and mildew, and clean and repair your carpets to pre-loss condition.

A Large, Experienced Crew

Sams technicians have many years of experience in carpet cleaning, carpet repairs, and all of the other services we’ve listed above. We also know that not all carpet, tile, upholstery, or other surfaces – or the stains that may live on them – are the same, so we’ll apply our knowledge to treat each with the most appropriate cleaning products and techniques. You know when the Sams vans arrive, we’ll care for your needs in the best way possible!

We invite you to experience the Sams Carpet Cleaning & Repairs Team in action in your facility. Call us today at 636-949-8229 to learn more about our commercial cleaning services, or contact us online!

Preventing a Flood in Your Home While You’re Away on Vacation

Do you suffer from the post-vacation blues? We know it can be hard to leave the beach and head back to reality but imagine walking into a reality you really don’t want to deal with – a flooded home. This nightmare scenario happens more often than we would like to think and can be caused by numerous scenarios. While we hate to see this happen to one of our customers, we know that disasters strike when we least expect them and we are proud to be one call away 24 hours a day, 7 days a week when you need us.

Why do so many floods happen when away on vacation? The reality is, your home is no more susceptible to flooding when you’re on vacation, but when you are away for an extended period, a simple water leak can turn disastrous. We have worked with customers who left for vacation, only to return to a flooded home due to a toilet float that was not functioning properly. Something this simple can cause the tank to overflow and flood the entire second story, leaking through the ceiling and onto the floor below. Or, consider a leaking or burst washing machine hose. Washing machine hoses tend to be a big culprit when it comes to water leaks. A burst washing machine hose can quickly flood your home and cause a great deal of damage while you are away.

We’ve also seen flooded homes caused by a broken water filter system in the refrigerator, which left the family wading through water when they returned from a vacation. And of course, there’s  the classic sump pump malfunction during a rainstorm. These are all reasons that homes can flood and can lead to thousands of dollars in damage.

What can you do to prevent this from happening to you and leave you to have a worry-free vacation this summer?

  1. A quick total home inspection is important before leaving town. This will identify any potential issues. Include an inspection of your gutters to make sure they are properly functioning to remove all water away from your home.
  2. Test all of your supply lines. This is an easy way to make sure that there are no leaks that can get worse when your home is vacant. Remember a tiny leak adds up over time, so while a little drip might not be a big deal for a few hours, it can lead to a lot of water damage over a week’s time.
  3. If your home has a sump pump system, you should test it before heading out on vacation. The test is simple to perform: simply pour a bucket full of water into the sump pit to assure that the pump is removing water and not overflowing.
  4. One sure way to prevent most flooding is to shut off the main water valve to your home. This will assure that water is not going to leak from a poor connection of hose to your sink or fridge. Make sure to test it once you shut it off by simply running the water in your sink.
  5. If you have a person coming to check in on your home you might not want to shut the water off, but you can still shut off the hoses to your toilets, sinks and appliances. We suggest that you have the person who is coming to get your mail and water your plants to also do a quick check of the home from the basement to the top floor. This is your best bet for making sure there are no issues.

Even with all of these preventive measures in places, unexpected water damage can still happen. In an event that you find yourself with a flood on your hands, Sams emergency water removal and restoration services are here to assist with clean-up and will get you and your home back in order in no time. Contact our 24/7 emergency service line at 636-949-8229 to quickly connect with our water restoration specialists.

Rethinking “Clean” in Your Workplace

We are all cautious and excited at the same time as stay-at-home orders are lifted and employees return to work.  Questions of employee and customer safety are at the forefront of everyone’s minds including with us at Sams Carpet Cleaning & Repairs. As business owners we all feel the importance of providing a feeling of safety to ease the minds of all as we navigate through this new era in the workplace. As we learn more with COVID-19 for the cleaning industry, the pandemic has highlighted the importance of an overall clean work environment for peace of mind and for prevention.

A well-maintained and cleaned workspace boosts morale, assures workers that every aspect of returning to work is being considered and diminishes allergens and germs.  Sams Carpet Cleaning & Repairs has been providing services throughout the St. Louis Metropolitan area for over 35 years and we can be that vital part of the enhanced cleaning maintenance program with you.

Where to Start to Improve a Clean Work Environment

A clean approach starts with everyday precautions and regular cleaning of workspaces. Here are regular cleaning protocols that you may already have been doing or a great addition to your cleaning procedures:

  • A top-down cleaning approach that begins in high-traffic and frequent-use areas. This includes common areas, as well as components such as computer keyboards and mice which are among the top places for germs to gather. A great way to keep up is to have cleaning wipes or industry-specific cleaning products readily available for everyone to use throughout the day.
  • Other shared and frequently touched areas need daily attention. It is important to wipe down countertops and cabinets that are frequently used and touched. It can be easy to overlook hand railings and door handles which also needs regular cleaning.
  • Everyday vacuuming of floors and furniture are important procedures. For chairs and sofas, do not forget the hard arm rests, additional cleaning with safe furniture cleaning wipes or products is important.
  • Professional carpet and tile/grout cleaning ought to be performed on a frequent basis depending on how much foot traffic, how often you vacuum, unexpected spills, or just keeping up with a clean environment. At Sams, we will work with your staff to make the best determination of how often and coordinate together a strategic cleaning maintenance plan. Professional carpet and tile/grout cleaning not only ensure that carpets and tile/grout are thoroughly clean, but it also reduces long-term wear and tear and extends the life of your flooring.
  • HVAC filters and cleaning are essential for clean air flow and potentially reducing allergens. HVAC cleaning often reveals a variety of foreign objects and debris which can block air flow and put a strain on your system. If this is the case in your facility, consider air duct cleaning to remove the debris and provide an effective healthy clean air flow throughout your facility.

Let us not forget emergencies and unexpected occurrences happen.  It’s important to take immediate action to deal with water damage and flooding right away before mold growth can set in and before other situations that can lead into larger issues and damages.

At Sams, we continue to provide professional disinfecting services for businesses using a high-powered fogging disinfectant equipment to reduce the spread of germs.  Our team is happy to walk you through this process with you.

We spend a lot of time at work, which is why it is so important to ensure that business environments are clean and healthy. Sams offers a wide range of services and ready to work with you to build an enhanced cleaning strategic maintenance plan so that your facility can be the safest clean interior environment it can be. Contact us at 636-949-8229 or schedule online today!

Sams Disinfecting Services for COVID-19

For over 30 years Sams has offered Emergency Restoration Services around the clock to help our customers clean and disinfect their homes and businesses after an unexpected disaster. While these disasters typically involve events like a flooded basement, sewage overflow, or burst pipes, sometimes the situation calls for disinfecting a home or building after a serious illness. Today, we’re facing an illness more serious than the majority of Americans have ever faced – COVID-19.

As of Monday, April 6, Missouri Governor Mike Parson issued stay-at-home orders which limit all but essential workers and encourages social distancing. In addition, the Federal Government’s guidelines regarding social distancing have been extended through April/May. This has left the majority of our state’s schools, churches, office buildings, libraries, fitness centers and other large gathering spots empty (or nearly empty) as we weather this storm.

We’re all hopeful that this shall pass as quickly as possible. In the meantime, it’s important to have your buildings cleaned and disinfected to be ready when that time comes. The Sams team has the experience and the equipment as we have already started performing our deep cleaning and disinfecting services in the community.

The Process

The Sams disinfecting cleaning team is the last step in the process. We will work with you individually in preparing for us to arrive. We understand for us to meet the needs and requirements that are specific to each industry. To follow some overview guidelines we received from CDC, EPA, and the cleaning industry associations, we have a few steps to encourage:

  • All hard surfaces to be wiped down with disinfectant. This includes everything from tables, shelving, blinds, furniture, light fixtures, and more.
  • All carpeted areas to be vacuumed.
  • All other flooring to be swept and mopped with disinfecting cleaning solution.
  • Upholstered furniture, draperies and other fabrics have been vacuumed.

To assist with the above steps, the Sams team is equipped to deep clean and disinfect carpets, upholstery, air ducts, and tile.

We will then come in with our high-powered ULV disinfecting fogging application with an EPA Certified Board Spectrum Disinfectant and virucide to remove all contaminants from the air and surfaces. After disinfectant services have been performed, the space must remain unoccupied for a minimum of four hours.

Trust Sams, an Experienced and Certified Cleaning and Restoration Firm

Not only do we have more than 30 years of experience in restoration, Sams is also an Institute of Inspection Cleaning and Restoration (IICRC) Certified Firm. We hold training and certifications in IICRC following the industry standards, which include but not limited to water restoration/disinfecting, sewage restoration/disinfecting, carpet cleaning, upholstery cleaning, carpet repairs, etc.

As such, we are working during this time as an essential business. As of March 20th, 2020 the IICRC along with the RIA (Restoration Industry Association) and NADCA (The HVAC Inspection Cleaning and Restoration Association) have written a letter to the Federal, State and Local Governments to certify all restoration and disaster recovery operations essential.

Doing the Job, and Following Safety Measures

Sams is working diligently to assure that all CDC guidelines are being followed, and we are constantly working to update our procedures to keep both our customers and clients safe.

Currently we are using the following process to perform an estimate or cleaning:

  • When we arrive at the job site, we meet the customer outside with safe social distancing. Sadly, this means no handshake for now.
  • The Sams team member wears a mask, gloves and booties to make sure he or she is protected.
  • We enter the unoccupied building to do our evaluation.
  • Once inside, we do not touch any items, we simply need to observe and take notes.
  • When the evaluation is completed, we electronically send the customer the evaluation/estimate.
  • If the customer is unable to leave the building, he or she can move into a room that we are not evaluating and keep the door closed to avoid contact.

At Sams, we love our community and are committed to both helping to reduce the spread of COVID-19 as well as our goal to provide a peace of mind to return homes, businesses, schools and gathering spots back to a clean and sanitary environment. We’re in this together, and look forward to a time of shaking hands and working face-to-face soon.

To schedule your disinfecting services, please call us at 636-949-8229, or schedule online today!

Make a Great First Impression this Winter: Carpet and Tile Cleaning Tips for your Business

Midwest winters can feel endless and unforgiving for all, including your floor coverings. As a business owner, first impressions matter and a dingy, worn out carpet and tile, makes for an unpleasant customer and workplace experience. Attending to your carpet and tile floors with a regularly scheduled professional cleaning from Sams will not only serve to make your place of business shine, but it will also extend the life of your floor coverings.

Winter Carpet and Tile Woes

Snow and ice are not nice! When people track in snow and ice, they not only bring in moisture that can cause subsurface issues, but they bring in small debris like pebbles, salt and sand from road and sidewalk treatments. Debris that get caught in carpet fibers act like sandpaper and slowly grind down the fibers when you walk, making your carpeting not only dirty, but noticeably worn. If you do not take the time to clean your carpets on a regular basis, this could end in a costly full office flooring replacement.

How to Minimize Carpet and Tile Damage Caused by Winter Grime

Vacuum your carpets and sweep tile floors regularly. In high traffic areas like entrances or hallways, it is important to clean daily. This will remove the salt, dirt and any small debris that wear down the carpeting and cause damage to tile over time.

In entrances and lobbies, it’s important to put down a durable floor mat that will allow clients to wipe their feet and take the initial blow of the shoe traffic. It’s not a bad idea to place one outside of the main entrance as well as directly inside of the doors. The mats will help to catch the winter ice and snow that can get tracked into your business, and other objects such as snow melt which can cause the worst of the damage to your flooring.  Make sure to vacuum/shake them often to remove a majority of the debris.

Schedule regular professional carpet and tile cleaning. This is your best weapon in fighting the battle. Again, the goal is not just to make your flooring appear clean on the surface, but to remove the sand, dirt, moisture and salt melt pellets that are ground into carpet fibers and into tile and grout when people walk on the floors. A professional cleaning from Sams uses state-of-the-art technology, and decades of expertise in fighting even the toughest dirt. We will help you keep the carpet and tile in your business clean and extend its overall life.

We look forward to speaking with you about how a regular, professional carpet or tile cleaning can benefit your business. Schedule your appointment online today, or call us at 636-949-8229.

Winter Water Hazards

We typically worry about flooding and water damage in the spring when winter run-off from snow melt spills into rivers and streams and makes for a wet and muddy few months. However, winter months also pose a risk of water damage to our homes. This risk is especially high in the Midwest with the constant variation in temperatures where we swing from a total white-out on a Monday to t-shirt weather by Wednesday.

At Sams we encourage our customers to be proactive and protect their homes from winter water damage.

Is snow in the forecast?

Take time to shovel any snow near basement egress windows, vents or areas that don’t have the best drainage. Removing snow from near your foundation will help to ensure that water does seep into cracks and cause water damage.

Got leaves in your gutters?

A clogged gutter can cause a host of problems, most notable they will not drain water properly from the roof away from your foundation. A clogged gutter can also fill with water and freeze which will damage the gutter itself and in some cases your siding and roof as well.

Is there ice buildup on your roof?

Make sure that snow and ice do not sit on your roof for too long. Most roofs are pitched to prevent snow from building up, but in the rare case it does it can cause issues when the base layer melts from the heat of your house and then freezes and thaws again. This can cause your shingles to be pushed up and create rot and eventually leaks.

Did you hook up your hose on a nice day to wash the car?

Don’t forget to disconnect it when you’re finished. Turn off all water to outside hoses and properly flush out any water to prevent freezing.

Do you have pipes along exterior walls?

If your pipes are in a vulnerable area where they could potentially freeze, wrap them with an insulating material to help ensure that they do not freeze and burst open.

Have you checked your sump pump lately?

We always recommend having a sump pump in your basement, especially in a basement with a finished area. But don’t just assume it’s working! Check on it regularly to make sure it’s pumping water out of the bucket and keeping it out of your home.

An ounce of prevention is worth a pound of cure. And in the rare case that you do find yourself with a flooded home, Sams’ 24-hour emergency water damage services and flood clean up team will be ready to assist you and your family immediately. When disaster strikes, call Sams at 636-949-8229.

Air Duct Cleaning – Why You Need to Have it Done in Your Home! | With Blonde & Ambitious

Sams has been featured by one of our favorite local STL bloggers, Blonde & Ambitious, again! We had a wonderful time working with Taylor, author of the blog as we cleaned out her air ducts.

Air duct cleaning isn’t as well-known as some of our other types of cleaning, so we walked through the reasons why it’s so important for your home:

  • To create a cleaner living environment
  • To improve your air quality
  • To reduce air irritants
  • To remove debris from your ducts
  • To improve the efficiency of your heating and cooling.

Taylor does a wonderful job digging into these reasons as well as sharing her personal experience, which you can read all about on the Blonde & Ambitious blog! We can’t thank Taylor enough for being such a great local partner!

We at Sams love helping others by providing education and services to make your home cleaner, brighter, and even healthier to live in. Call us today at (636) 949-8229 to see how we can serve you!

Susan Sams Co-Chairs 35th Annual United Services for Children Gala

Since 1977, United Services for Children has been helping assist families with assuring that all children have access to early intervention services and pediatric therapy. United Services for Children is a nonprofit organization that provides pediatric therapy and early intervention services to children of all abilities from birth to eight years of age.  United Services for Children assists 150 children and their families each year.

Earlier this month, the 35th Annual Gala benefitting the United Services for Children was held at the Ameristar Casino in Saint Charles and Susan Sams was proud to co-chair the event. From start to finish the event was success.  This year featured a Masquerade theme and no details were left undone. Guests were greeted by a Venetian gondolier, serenaded by classical musicians as they enjoyed food and drink and bid on silent auction and raffle items. The evening was capped off by a stunning performance by vocalists from the Bach Society of St. Louis.

At the heart of Sams is their commitment to community. Susan and Jeff Sams have been supporters of the United Services for Children for many years and both were co-chairs of the annual Gala in 2018. The continued desire to give back to the community through the support of local charities is a cornerstone of Sams Carpet Cleaning.

Attract More Tenants with a Sparkling Clean Rental Property

A prospective renter makes a decision on a potential rental property in under ten minutes on average. That’s why your most powerful marketing tool is making sure you give a WOW first impression when you open the door to show them the unit. That initial experience can either make or break the deal and Sams can help to make sure that you leave the renter wanting to move right in!

At Sams we offer commercial cleaning for carpets, tiles and air ducts for your rental properties. Whether it’s a large multi-family unit or a single-family home, we have the manpower and equipment to deliver the clean environment that will inspire renters to sign on the dotted line.

While on some occasions it might make sense to replace carpets or tile, you’ll find that professional carpet, tile and air duct cleaning with Sams is far more cost effective than having to replace existing carpets or have renters turned off by moldy tile or a funky smell.

Carpet Cleaning and Repairs:

Our carpet cleaning services will remove tough stains, diminish odors, and leave the apartment looking like new. We can also re-stretch any carpet that might be loose due to humidity or poor installation, or even repair tears. When your potential renter enters the space, they will feel right at home and ready to call the movers.

Tile and Grout Cleaning:

Nobody wants to take a shower or cook in a kitchen where the tile and grout is dirty. Not only is it unsanitary, but it also reminds the renter of previous occupants. Give your new renter a fresh start with a shiny like-new tile. Sams can clean all the tile and grout floors in your rental unit for a fresh new feel.

Air Duct Cleaning:

We’ve covered the sights now let’s deal with the smells. Clean air ducts will leave the air free of allergens, remove stagnant odors, and cut down on dust in the air. This provides just another way to ensure that the renter’s first impression is a good one.

Sams can help you keep your building spotless and get more years out of your investment. And best of all, because we have a large fleet of equipment and team of skilled technicians, scheduling is convenient, quick and easy. We’re ready to get your rental unit on the road to clean carpet, repairs, tile and air ducts! Contact us today 636-949-8229 or reach out online via our scheduling tool to get started!

Back-to-School Season is Carpet Cleaning Season

It’s that time of year again! Time to pack lunches, check homework, and get to sports practice. It is back-to-school season and for many parents, we know you are feeling ready to get back to the routine. Now that the yellow school buses have come and gone and the kiddos are back to school, it is time for you to give Sams a call and get a visit from your very own yellow vehicle – the Sams Van!

Back to school is a perfect time to have your carpets cleaned and return your house to order after the summer months.  Our carpet cleaning services will leave your house feeling like new! It may even make you want to invite the whole neighborhood over to see your like-new home (because that’s what fresh carpets do – they make your home feel like new!) When the Sams Van arrives, you are moments away from our white glove treatment which includes our 8-point protocol:

  1. Your furniture is carefully moved. We’re mindful of breakable objects apply corner guards.
  2. Applying the latest removal technology, your carpets are pre-treated for stains or smells.
  3. A powerful truck-mount steam extraction cleaning system is used to clean deep into your carpet fibers.
  4. High traffic areas get dirty and matted. Our team brings those areas back to life with the most advanced extraction cleaning system on the market today, which allows us to thoroughly clean all sides of the carpet fiber.
  5. A fresh-water rinse is applied so there’s no sticky residue and your carpet stays cleaner longer. This is a very important step!
  6. Your carpet will be dry in about a half day, depending on carpet thickness, humidity and air circulation. Good airflow and comfortable temperature settings will help carpets dry more quickly.
  7. Before we leave our team will groom your carpet pile to assist in the drying process and reduce the appearance of matting and crushing.
  8. The Sams team will perform a thorough, final inspection of the work thoroughly and make sure you are fully satisfied.

And why stop with just your carpet? Turn your whole house into a sanctuary with our tile and grout cleaning services. In most cases the fix is simple, you just need a quick visit from Sams and your tile and grout will shine like the day that it was installed.

Still not sold? Here’s what our tile services entails, and what you can expect from the Sams technicians who visit your home:

  1. An inspection is performed of the surface for any damage.
  2. The furniture is moved with care and the work area is prepared. We ask that our customers remove all breakables.
  3. Sweeping and vacuuming removes loose dirt, dust, or soil.
  4. A pre-conditioner breaks down oils and stains.
  5. Floors are scrubbed with abrasive brushes to remove stains and traffic patterns.
  6. Pressure cleaning is done with a rotary hot water extractor leaving the area clean and fresh.
  7. Excess water residue is removed and the drying process starts.
  8. Once dried, furniture is placed in its original positions.

Fall is the perfect time for cleaning your carpet and tile, and you can make your home feel like new this season. We are a quick phone call away, or you can schedule your service online. We look forward to bringing your flooring back to life!