Author Archive for Sams Carpet – Page 9

How to Choose a Carpet Repair or Cleaning Company

While you’re staring at the ripped seams and the stains that won’t remove themselves, you should be contemplating the carpet cleaning or repair company that will be best to contact. If you don’t take anything else from Sams, remember this remedy – utilizing a good, professional carpet repair service company is the care and commitment your carpet needs. There are a few reputable recommendations that you should look for when determining what carpet service to use. At Sams, we give you assurance that you’ll be fully satisfied with a job well done. We are committed to technical excellence and friendly professionalism. Very often, it’s difficult for a homeowner to determine if a professional has the ability to do a proper job. For this reason, Sams recommends only hiring trained technicians to ensure satisfactory service. To further assist in the selection process, Sams has put together a list to aid you through your home’s restoration period.

Choose a Company That Fights Health Hazards

Don’t just pick up the phone when your kids decide to drop their popsicles on the floor, but schedule routine visits with your cleaning service to prevent airborne pollutants from becoming a problem. Good carpet cleaning doesn’t just do away with stains, but good cleaning rids your carpet of contaminants to help with your breathing and overall home health. Sams understands that sometimes it’s the things you can’t see that causes problems in your home. More dirt than you can imagine builds up and interferes with your air circulation. Look for a company that employs experienced technicians that cater to the importance of designation and how to attain it.

Consider the Carpet Cleaning Process

As a homeowner, you have several options when choosing the type of carpet cleaning method you feel is suitable for your space. Some cleaning companies utilize particular cleaning patterns, such as steam cleaning treatments, that call for a drying time. Other companies may use a dry treatment that allows you to walk on the carpet when the process is done. At Sams, we apply the latest technology to make sure that your carpet is pre-treated for stains or smells. We perform a water rinse to remove residue to ensure that your carpet stays cleaner longer. Before our team leaves, we will groom the carpet pile to assist in the drying process. Choose a company that accommodates your family during the process.

Hire Certified, Trained and Skilled Technicians to Treat Your Home

Your home is a significant investment and you want to hire a company with a qualified trained team to make sure your warranties and life of your flooring is good for many years to come. But you also want convenience that you can count on, and that’s exactly what you’ll receive when you call Sams. We only ask for one thing when you contact us: allow us to take the responsibility and stress off your shoulders. The company you use should supply you with a skilled team to get the job done and get it done right! At Sams, we are committed to excellence and professionalism with every visit that is scheduled. Not only are we equipped with the best equipment and techniques, but we are covered. We are Insured and Bonded, and a Certificate of Insurance is available upon request. Call around and get quotes from several companies, and inquire about whether they’re insured or not.

Now that your search is over, we encourage you to give us a call. Sams can ensure you ease when using our services. We don’t just care about your carpet, we care about our people and your home. We take invitations to our customers’ homes or businesses seriously, because we understand home is where the heart is.

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Rescuing Your Upholstered Furniture

When you invest in your furniture do you consider the future? Whether your pieces are expensive or not, the goal is to expand the life of the furniture, particularly your upholstered pieces. Wear and tear contribute to the diminishing of the appearance and quality of these items. The secret to enhancing the life of upholstery modern furniture is preventative maintenance and professional assistance. Of course, Sams has suggestions to make your furniture last. However, upholstery collects dirt, fade colors and look worn over time with use. It doesn’t matter how well you take care of it, daily routine will still wear on your pieces. What matters is the preventative measures you take and the assistance you utilize for proper upkeep. Sams understands that all furniture is different and some pieces come with different types of fabric, colors and construction techniques. With that in mind, we’re giving you the secrets to saving your upholstery.

Pre-Treat

As far as we consider maintenance, this is at the top of our list. As part of our steam cleaning process, not only will we pre-treat and clean the fabric, but we will protect your piece with the appropriate fabric protector. Our detailed process ensures you that we will apply fabric protection where it’s appropriate. Sure, there are several products out there for furniture protection, however, you should consult with a trained technician about which products can be used for the best results. We would like to make sure your small spills don’t turn into big problems in the future.

Vacuum

The kids crashing on the couches and leaving crumbs behind can cause damage and create stains. We recommend vacuuming for fabrics that can’t be exposed to water, particularly with pet hair. Since upholstery has to be handled with care, regular maintenance is very important to us. Set a schedule for vacuuming (or make an appointment with us) to prolong the life of your pieces for your kids play parties. We utilize particular methods that allow our technicians to pay special attention to the given problem areas with your furniture so we are assured the best removal techniques.

Professional Assistance

Just like many things in the world, Sams understand when it comes to upholstery all products aren’t created equal. In minutes, our service technicians can have your furniture looking just as sleek when you first saw it. To make sure of this, we like to first inspect your furniture to determine the appropriate method that will serve the best benefit. After choosing the method, we move forward with a detail process to clean your furniture. Preventative products can be purchased, but without proper consultation or knowledge of materials you may not achieve quality results. Our proven process includes everything from color testing to dry cleaning with oil based solvents, assuring our customer of real results.

We care about our customers, and we only want to see the quality and life of your furniture reach its highest potential. If those furniture accidents ever happen in the future, remember that our intent is not only to satisfy our community and customers, but it’s to restore, repair and refinish your pieces.

If you’re ready to repair that dusty and dingy couch, please feel free to contact us.

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Why Being Insured Really Matters

You might notice on our website that it says that we are “insured and bonded, and a Certificate of Insurance is available upon request.” Sounds like a bunch of mumbo jumbo, right? Wrong. It’s important, even though it might just sound like some fancy, legal fluff. Here’s why.

You are inviting people into your home or business. You want to protect yourself, correct? You have car insurance in case you’re in an accident, you have home owner’s insurance in case of a fire or break in, and you have health insurance in case of medical emergencies. It’s all about protecting yourself, your family and what’s most important to you. So naturally, why wouldn’t you want to hire someone who is insured?

When hiring a company to come into your home or business, be sure to ask them if they are insured and if they can provide a Certificate of Insurance. Not only will a reputable company be happy to provide the Certificate, but they will also feel good knowing you’ve done your research and know what to look for in a good company. All parties can feel a sense of relief knowing they are protected.

Whether you’re looking to have the carpets cleaned at your house, carpet repairs at your office, pet damage cleanup or water damage cleanup/repair, rest assured that we have your back and will take care of you. We love cleaning and repairing carpet, fine rugs, tile and grout, air ducts and more, but most of all, we love doing it well. You’ll feel the pride in our work and the joy we find in serving you.

Give us a call to learn more or to schedule an appointment. We look forward to hearing from you, and serving you!

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Did Fido Damage Your Carpet? Help is Here!

If you have any pets, it’s safe to say that your home has probably suffered from a few battle scars. Our four-legged friends are part of the family, and just like family, pets can become a pain. Humans are very hard on carpets as well, but pets tend to participate in the damage at times. Dogs can dig or chew holes in carpets, and cats use their claws on carpets and furniture to create the perfect scratch pad. The results of a scuffed surface are visible on carpets and furniture, but there are ways to repair without spending much time, effort and money. Lucky for you, there are a few options for repair.

Cut that Carpet

This is our go-to method for carpet repair. We will completely cut out the section of the carpet and replace it with a piece of donor carpet. Ideally, we would utilize leftover carpet cuts from your builder if possible. You can always source the carpet from the back of a closet or inconspicuous space that closely resembles the carpet that’s being replaced. This also works for holes, burns, stains (you know, potty stains, hair balls, etc.) and fading.

No Potty on the Pad

Going potty can become a problem when it’s the carpet that’s being utilized instead of the outdoors. Pets are creatures of habit, and if their owners aren’t aware of their pets routines, this can ruin the property. When these accidents happen many times on the carpet, the urine is absorbed through the surface and saturates underneath the pad. This tends to happens when your pet continues to go in the same spot. If the stain is still wet, cover the spot with paper towels or white cotton towel under the soiled area. Stand on this area until it’s barely damp then rinse clean with water and blotting dry. Follow up with our Sams “Outta Sight” Spot Remover and you’ll forget the stain ever existed! If the stain is already dried, we can detect pet areas using ulv lights to identify pet stains and determine what method will best remove that stubborn stain. Do you have a repeat offender of accidents in the house? We can go in, pull up the carpet to clean/seal  the subfloor, replace padding and clean and treat carpet as well as backing, and then restretch carpet.

Re-Seam

If your pet is one of those “diggers” trying to bury his bone or dig a hole to China, you might notice that the carpet is coming apart at the seam. We have a process that will bond the carpet seams back together! This will save you money on new carpet and will get your damaged carpet back together in no-time. That digging might be good exercise for your pet, but we don’t enjoy it happening on our carpet and furniture!

Get Rid of the Stink
You might get the carpet spotless, but notice that there is still a distinct odor. This just might be one of the most frustrating things! What you might not know is that we have several odor control services that will get your house smelling like a daisy (or at least not like we dog). We offer Enzyme treatments , which will quickly hunt down and kill odors in your home. We also use an Ozone machine that purifies the air in your home. Filters alone can’t stop many indoor pollutants for goodness sake, put down that can of air freshener.

Although these are useful tips, as always, Sams is here to help with any questions or concerns. Our team consists of trained technicians who performs proper inspections to identify the best course of action to clean stains, remove odors and repair the carpet. We are committed to excellence and professionalism, and we want you to have all the information you need to make educated decisions for your home. We’re here to help restore the value in your home, and we’re starting at the surface.

Feel Free to contact us at any time. Don’t let Fido’s accidents ruin your day, we can help!

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Sams Carpet: The BEST Carpet Cleaning Company in St. Charles County

It’s official, we were voted the Best Carpet Cleaning Company in St. Charles for the 20th year in a row!

TWENTY YEARS! Can you believe it? We’re still in shock. That is 2 decades!

Thank you from the bottom of our hearts for your support and votes! We wouldn’t have won this honor if it wasn’t for your support.

 

We attend the Best of St. Charles County event at the Foundry Art Centre on December 13th and what a wonderful event! It was a great opportunity to socialize with other award winning companies and meet businesses in the St. Charles Community. Thank you to the St. Louis Post-Dispatch and Suburban Journal for putting on this great event.

 

You can see the full Best of St. Charles County list HERE.

Thank you, thank you, THANK YOU for your support year after year, for jumping online to vote for us, for recommending our services to your friends and families and for being such great customers. It means so much to us to build relationships with our customers, and we consider each and every one of you our friend.

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When Disaster Strikes: What to Do When Water Floods Your Home or Business

Most would say water is the natural remedy. At Sams Carpet, we know that water can also be a natural disaster. Floods are unpredictable, and in addition to causing property damage, they can really take a toll on your emotions. When water enters your home or business, it’s imperative that you take quick action to avoid health and safety hazards. Here’s what you should do if you experience flooding and water damage in your home or business:

  1. Call a Professional as quickly as possible
    We have the equipment and expertise to dry out the structure, can assess the damage done, and will determine whether materials can be saved or need to be removed. A professional can also assess whether there is mold or contaminants that would need to be removed. We offer a 24 hour restoration services. Our technicians have extensive experience, IICRC certification, and are formally trained to protect your home and furnishings. The sooner you call us, the sooner the water is removed and mitigation techniques are employed to prevent further damage and return your property to its pre-loss condition.
  1. Disconnect Power, Remove Electronics and Furniture
    Electricity and water don’t mix. Be sure that your home or business power supply is disconnected even if the power company has turned off electricity in your area. The electricity must be turned off at the main beaker box, but If you have to step in or through water to get to your electric box, don’t do it! You need a professional, so call an electrician.
  1. Dry out the affected area
    We will extract the water with a powerful truck-mounted extraction system. This is an extremely vital first step in the drying process to help prevent further damage. If the structure is not properly dried out, there is a higher likelihood that mold will form (and who wants that?)
  1. Disinfect
    When the materials in your home or business have dried, we will apply a Microban Disinfectant to protect against germs and odor and kill allergy and disease causing germs, bacteria, mold and mildew. Basically, fight off all the gross crud that you don’t want in your home.
  1. Waterproof
    Before you start to repair or rebuild, consider some waterproofing measures that can be easily worked in during the rebuilding process. Mount high shelves for storing valuable items if you don’t have the option of moving them from the ground. This same method can be applied to other household appliances including entertainment equipment and electrical sockets. Replace wooden floors and carpets with ceramic tiles or concrete. Rugs are also a good alternate for carpets, which are easy to move away. This time don’t just build it back, build it better.

Before you start doing anything, call your insurance company, inform them of your plans, and take pictures of the damage. We have exceptional relationships with insurance companies and we would be happy to guide you through the claims process or answer any questions you might have. At Sams, we are insured with an emphasis in Liability and Mold for your protection. If your insurance policy excludes your water damage restoration, we will provide you with a competitive proposal. Some things aren’t worth repairing and may call for a recovery plan.

I know we don’t want to think about water damage in our home or business, but be prepared! If disaster strikes, you know who to call. We will be happy to get your property and items back to their previous condition or better, while giving you peace of mind.

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To Steam, or Not to Steam: That is the Question…

So imagine you’re standing in the checkout line at the grocery store. You’re waiting for a price check on your three pound bag of kale when you spy a carpet steam cleaner in the corner, ready to be rented.
You think to yourself, “It’s been since Y2K that I’ve cleaned my carpets. Maybe it’s time.”

So you fork out the dough, cart the monstrosity home, call the neighbor kid over who wants to be an astrophysicist to get it running, sweat like the pilot in Airplane!, haul the thing back to the store, wait another fourteen hours for it to dry, only to realize three days later that that patch in the carpet that Fluffy has been using for a litter box might as well be used as a litter box.

The stain is still there.

A lot of times, the fruitless folly of self-carpet cleaning is the deciding factor to calling a professional to do a professional level job.

But now comes the big question: do you want steam cleaning, or dry cleaning?

First, you should know the difference. Steam cleaning is just what the name implies: the use of very hot water  helps remove the stains in a carpet. By using Truck-mounted equipment can produce a very hot water combined with pretreating carpet to break up stains and soil, rotary machines are also used for agitation, followed by a clean water rinse to leave your carpets fresh and residue free. The now dirty liquid is sucked out of your carpet into a waste system in the truck, leaving your carpets refreshed and clean.

Dry cleaning uses almost no liquid at all. Instead, solutions are spread onto the carpet, breaking down all dirt that it comes in contact with. After resting in the carpet, the residue is vacuumed up, leaving your carpet rejuvenated.

And now the $64,000 question: which one is better?

That depends. We know… two words you didn’t want to read. Steam cleaning is our go-to method at Sams Carpet that we use the most often, we do dry clean when necessary, especially for upholstery furniture. But really, it’s up to you!

If you are looking to get a light carpet cleaning on a Friday for that holiday party on Saturday and just need surface of the fibers cleaned. Dry cleaning could be a better bet as your carpets are instantaneously usable after a dry cleaning.

However, if you have crawling children, dirty feet running in your home, dogs, ferrets,  or Fluffy the incontinent cat running around, and need a thorough cleaning  you may want to choose the steam cleaning. The carpets may take longer to dry, (air movement can be used to dry carpets quicker  but the overall results there is no comparison. You can check out your carpet’s manufacturer recommendations to assist your decision and you may find that most manufacturers prefer hot water extraction cleaning.
Regardless of which method you choose, Sams Carpet Cleaning and Repairs has you covered. For over 30 years, Sams has been the leader in serving our commercial and residential customers. We love what we do, and we are committed to your satisfaction. Call us today for all of your carpet and upholstery cleaning needs!

 

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Getting Your Inner Picasso Out of Your Carpet…

There are many instances of people uttering famous last words.

“I regret that I have but one life to live for my country.”

“Say goodnight, Gracie.”

“We don’t need to hire a professional painter.”

Sure you don’t. Except now, not only do your walls look like a topographical map, but your carpet has the appearance of the floor of a kindergarten class after “learning to paint by numbers”. Before you hatch your plot to commit grievous self-flagellation, it might not be as bad as you think.

Like most stains, it’s always easier to clean paint if it’s still wet. For a fresh spill, splat, or splotch, put wet rags or paper towels around the paint stain. Then, use more towels to soak up as much paint as possible. Once most of it is up, continue to blot with warm water over and over until the paint is removed.
But like life, things don’t always happen in a best-case scenario. Maybe you’ve decided to get that last bit of painting done as you’re running out the door for a hot date, and you have to leave that fresh lake of Mustard Yellow until dawn.

It could happen.

Well, then you have choices depending on what type of paint you’ve used to pretty up your abode. If you’ve had the good sense to use latex paint, you’re golden. For starters, you’re going to have to re-saturate the paint. Use hot water to achieve this. Once you’ve introduced the H2O, lay a rag over the stain and wait for a few minutes. Then blot up the moisture over and over with a white rag or paper towel until the paint is removed from the area. Only start to scrub gently when the vast majority of the paint is already removed. This should remove the fine bits of paint in between the threads. Just be patient.

Of course, you might have a Da Vinci fetish for your woodwork, and oil-based paint is your go-to. Again, if it’s wet, it’s easier. But let’s not think easy at this point. You’re going to need something stronger than water. A common suggestion is using rubbing alcohol with a white cloth, paper towel, or cotton ball to blot up as much of the stain as you can. You may also want to blot in one direction so that the stain won’t have a tendency to spread.

If that doesn’t fully work, the heavier gun use a store bought spot remover that is made for carpets.  Using household remedies such as dishwashing soap can damage the fiber of the carpet. (If the product does not say it’s made for carpet, there’s a reason why!) Mix, and apply using a spray bottle. Gently blot the area, like there’s no tomorrow. Rinse with a small amount of water, and then stack paper towels on top to soak up the liquid. Keep rinsing until you see no signs of soap. Again always test a area making sure carpet is safe.

If you think this sounds like a lot of work, you’re right. And if you have a bit of trepidation about tackling something like this by yourself, you’re not alone. And that’s why we’re here. At Sams Carpet, we use an environmentally friendly cleaning system. Using the latest spot removal technology available, we pre-treat your carpet for all stains, including paint. We then use our powerful extraction cleaning system, which allows us to thoroughly clean all sides of the carpet fiber. A fresh-water rinse is also applied to remove any residue. This helps to keep your carpet cleaner… longer. If all else fails Sams Carpet Specializes in Carpet Patching and Carpet Repairs as well.

Here’s a testimonial from a client who experienced a paint disaster of her own, and gave us a call!

On Easter Sunday a full gallon of green latex paint fell down our stairs and landed on our living room carpet and nearby chair. We cleaned it as much as we could with a home carpet cleaner, but it looked terrible, and I thought we would have to replace it. The next day I called your company and was pleased to get a cleaning scheduled for the next day. The two men that came worked tirelessly to clean the stairs, carpet, and chair. I am very happy to say that the paint came out! I couldn’t be happier with the professional service that we received. I look forward to be able to refer your company to anyone!

Kathy S.|St. Peters, MO

So go ahead and paint, Monet, and feel free to express your creativity on the canvas of life. And while we can’t tell you what colors to paint your domicile, rest easy that we can get that Chartreusey Lavender out of your carpet most of the time.

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Sams Carpet Cleaning & Repair: Who Are We?

You’ve probably seen our bright yellow vans around or possibly heard a friend talk about Sams Carpet Cleaning & Repairs, but who are we really? We are more than carpet cleaners and neon vehicles, we are ultimately a family business. With us, it’s more than just carpet, it’s about people. Not only do we care about our customers and make it our mission to treat them the way we want to be treated, but we also have an immense amount of appreciation for our amazing employees. We are proud to have a strong and talented team, many of whom have been with Sams for years.

Sams Carpet Cleaning & Repairs has been in business since 1985, started by Jeff Sams. Over the years, we have grown throughout the St. Louis Metropolitan area and into Illinois thanks to the referrals and support of wonderful customers like you.

Trust is big with us. After all, you’re inviting us into your home, business or commercial space and we do not take that lightly. We know that you could have chosen another company, but you decided we were the company you wanted to business with, and for that, we are grateful. And we make it our mission to treat your home, business, commercial real estate and apartment like our own, and provide the best service possible.

What makes us different? Obviously, we love cleaning and repairing carpets, but it doesn’t end there. We also take care of your fine rugs, tile and grout, air ducts, emergency water restoration and more, and, we love it all! More so, we truly enjoy and find our customers interesting. With Sams, you’ll find a personable, no-pressure approach. Trust us, we know from personal experience that no one enjoys a high-pressure sales experience. You’ll feel, and see, the pride we take in our work and the joy we find in serving you.

Click HERE to meet our team and get to know us on a deeper level. Our community is important to us, and we want to give back to those who have made such a big impact on our lives. You can check out our community news HERE.

Be sure to check out our social media presence….LIKE our page on Facebook, Instagram, Twitter, LinkedIn, and Youtube.  Send us a message or leave us a comment, we want to continue our Friendship!

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Best of St. Charles 2016- Will You Vote?

We still can’t believe it, but we have been voted the #1 Carpet Cleaning Company every year since 1996! Will you help us make #1 for the 20th year in a row?!

We are humble for the recognition that we have received and the continued support and business relationships we have built with our customers. It’s thanks to you that we have not only made this list every year, but have been able to grow and flourish in our community.

The Best of St. Charles list, distributed by the St. Louis Post Dispatch, is a great way to have fun and recognize your favorite companies, restaurants, business owners and communities. Why wouldn’t you vote? You can even write in names of companies who you might not see on the list and give them recognition for being THE BEST. The categories include Business, Community, People, Restaurants and Services. You can find Sams Carpet Cleaning under SERVICES>CARPET CLEANING.

Voting is open until November 11, 2016, so be sure to get your votes in before the poll ends. You can vote once per day per sub-category, so mark your calendars, set your phone alarms, write yourself a note, do whatever it takes and go back daily to vote! We appreciate your vote, but even more, we appreciate your business and friendship over the past 20 years and we look forward to the next 20, 40 and 60+ years! Thank you, thank you, THANK YOU!

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