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Dog resting his head on the carpet.

The St. Louis Area’s Pet Stain Removal and Carpet Damage Repair Team

Posted by Sams Carpet 
· February 9, 2022 

We all love Fido, and we know Fido loves us. But sometimes we don’t love the wear and tear Fido can have on our home. Being animal lovers ourselves, we fully understand the cocktail of emotions pet ownership can put you through. If you’ve come home to a mess thanks to Fido, the Sams team has your back. In this article, we’ll detail the services we offer to help homeowners overcome pet stains and damage.

Pet Urine Stain Removal

Pet urine is tricky because it doesn’t always just affect the surface of your carpet. If a stain is bad enough, it can soak all the way down to your subfloor. We recommend pet owners commit to a regular regimen of carpet cleaning to prevent extensive damage. Our cleaning process utilizes enzymes to destroy odor from minor mishaps on an ongoing basis. If your pet has a favorite spot, we can also inspect the area to determine if there’s been further damage, and how significant it is. We can also help with pet urine stains on your upholstered furniture.

Pet Carpet Damage Repair

You know Fido. Always curious and exploring the world around him with his teeth and claws. Pets can make quite an impact on your carpet. They have an uncanny knack for finding loose strands and turning little problems into great big ones. Sams deploys an entire arsenal of carpet repair strategies for our customers in St. Louis and St. Charles County. We can repair seams that are separating, snags that are inviting a tug, and much more. Even if Fido hasn’t yet found a carpet blemish to exploit, it’s a good idea to get the Sams team involved in repairing it before he does. Call us for a free inspection to determine the best course of action.

Other Pet Stain Removal

Whether it was from an accident, or your pet got into something he shouldn’t have and tracked it all around the house, trying to remove the stains yourself can spread them around or even make them permanent. At Sams, we’ve seen it all, and know what it takes to get the stains out! But the best time to call is right when you discover a stain. With immediate attention, most stains can be removed. If we can’t remove the stain, we can often patch or even dye your carpet so no one will know the difference.

Pet Odor Control

The smell of your home is a product of all the people, animals, and things that are in it. And sometimes Fido creates odors even without having an accident. Pets can leave lingering and unpleasant smells in specific rooms or throughout your home. We can clean your carpets to remove all the odors caused by pets and make them smell fresh again. We also have several odor control solutions to freshen up the air your family breathes.

We know you love Fido, even when he does something to color your vocabulary with words we won’t repeat here. When that happens, we’ve got your back. Call the Sams team to get your carpet and furniture in ship shape in no time.

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football and lombardi trophy - super bowl party prep

Super Bowl Party Prep: Get Your Home Ready for the Big Game

Posted by Sams Carpet 
· January 28, 2022 

It’s that time of year again! The Super Bowl should probably be considered a national holiday, especially with all of the planning we put into the big game! We invite friends over, make snacks, stock up on beverages, all to hang out with friends and family and watch the game (or commercials). There’s something for everyone with the Super Bowl!

This year, the game will be held on February 13th, and we’re all counting down the days to the pinnacle of the NFL season.

Home Super Bowl Party Prep

If you’re planning to host a Super Bowl party, you’ve likely already begun preparing. The snacks, the beverages, the party favors- they’re all important. But so is providing a clean and comfortable backdrop when you invite friends and family over for the game. Let’s face it- after the crazy holiday season and the sloppy winter weather, your floors and furniture might not be big-game-ready. That’s where the Sams team comes in. Don’t wait until the day before the game. Reach out now to enlist the help of the Sams team to get your home in football shape.

You don’t have to complete your Super Bowl party prep alone. We’re best known for our carpet cleaning services. That’s because when our trademark yellow vans show up at your home, you know you’re getting the St. Louis area’s most experienced team of carpet cleaning professionals using today’s latest state-of-the art equipment to breathe new life into your carpets. If your dealing with stains, tears, runs, or any other damage, the Sams team also offers repair services to restore the look and condition of your carpet.

We also specialize in tile and grout cleaning. If your tile and grout is dingy or unsightly, we have a winning game plan for removing soaked in grime that can’t be matched with conventional over-the-counter cleaning products. Sams is also the area’s all star provider of upholstered furniture cleaning. We can extend the life of your upholstered furniture and have it looking good as new.

Post-Party Cleanup to Prepare for the Offseason

Maybe you’re thinking ahead to the post-game. We all know that one guy (we’re looking at you, Uncle George) who can get a little too excited for the big game. If you’re left with stains and spills following your Super Bowl party, Sams is the teammate you need. We’re a phone call away when you’re ready to clean up the after effects of the entire football season, the holidays, and the big game. Kick off your spring cleaning with a call to the pros at Sams Carpet Cleaning & Repairs.

Whether it’s the on-field action, the halftime show, the unpredictable commercials, or the food and beverages you enjoy most, we hope you enjoy this year’s Super Bowl. We’re rooting for you, and a clean house all year long.

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That Stinks: Call the St. Louis Area’s Odor Removal Specialists

Posted by Sams Carpet 
· January 15, 2022 

Home is supposed to be your family’s happy place. At the end of the day or on the weekends, home should be the place you go to reconnect with family, celebrate the day’s triumphs, or recharge your batteries. But if you’re dealing with persistent household odors, it can be anything but. You’ve tried it all, right? Deep cleaning, open windows, better ventilation, candles, odor-masking sprays… none of them have done the trick. Perhaps it’s time to call in the St. Louis odor removal pros at Sams Carpet Cleaning and Repairs.

How Sams Removes Household Odors

There are a variety of factors that can lead to odors in your home. Many of the readily available “solutions” simply mask the smell instead of eliminating it. At Sams, we know how unpleasant it is to live in a house that stinks, and we also know what works to stop that stink! Whether it’s pets, smoke, cooking, a musty smell, or a strange smell you haven’t even been able to pinpoint yet,  we are here to help.

When you attempt to mask an odor, even if it works, it only works temporarily. Sometimes it just adds a new, equally offensive layer to the existing odor. The Sams team doesn’t cover up or mask the stink. We strike it at its source using a variety of treatments, depending on the what’s causing the problem:

  • Our trained professionals utilize state-of-the-art Ozone machines to convert normal oxygen to activated oxygen. Activated oxygen breaks down air pollutants and odors at their source.
  • We also employ a Thermo Fog process to follow the trails where odors could drift in your home, and neutralize them in hard to reach nooks and crannies. Thermo Fog’s small particles can penetrate contaminated surfaces to neutralize orders at sources you aren’t even able to see.
  • Sometimes odors can be traveling through the house from a source in your ductwork. Air Duct Cleaning is another important tool in our arsenal for permanent odor removal. This process removes dust, pollutants, and bacterial from your ducts and takes any odors they might cause with them.
  • Mold loves damp conditions. Our powerful commercial-grade Dehumidifiers ruin the environment mold thrives in. For those musty smells, our fleet of dehumidifiers remove moisture once and for all.

St. Charles and St. Louis Odor Removal Expertise

Whether you’ve identified the source of your odor problem, or you’re still unsure what’s causing it, your next call should be to the Sams team. We want you to be able to enjoy your home to its fullest. That means having a home that not only smells clean, but is clean. Contact us today to start on your way to a stink-free home!

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floor water damage can be caused by snowy boots

Avoid Floor Water Damage in Your Facility with these Winter Maintenance Tips

Posted by Sams Carpet 
· January 12, 2022 

This time of year, our feet can be a real problem for the look and longevity of the floors in your business. With regular foot traffic of customers and employees, it’s easy to not notice we’re tracking in snow, dirt, sand, and salt from outside until it’s too late. And all that extra moisture from the snow ends up on your floors.  You need to be extra cautious to take proper care of your floors and keep up with the cleaning so that winter grime doesn’t affect the life of your carpet.

To help with the winter blues, we’ve put together these three tips for business owners and commercial facility managers to prevent water and contaminant damage to floors this winter:

Tip 1: Use Entry Mats to Prevent Floor Water Damage

Commercial entry mats are an excellent way to trap and absorb moisture and dirt. They put a layer of protection between wet and dirty footwear, and your flooring. It’s important to continuously change and clean the mats as well, to ensure they’re always ready to absorb the next wave of traffic. You could also consider hanging a “Please wipe your shoes” sign as a friendly reminder to guests and staff.

Tip 2: Vacuum More Frequently

With icy sidewalks and parking lots there is a lot of sand and salt put down. Of course, salt and sand prevents slips and falls, but it also ends up tracking into your building which can damage the fibers of the carpet, causing frayed ends and other damage over time. The best solution is to increase frequency of vacuuming to remove the small particles that threaten your floors.

Tip 3: Regular Cleaning for Carpets and Hard Floors

In addition to the slush, sands, and salt that make their way into the building, the moisture of the snow will leave a chalky, white residue behind the floors once the water evaporates.  If left untreated, these white stains can be permanent. Flooring is a significant investment, so take care of it with regular carpet cleaning from Sams Carpet Cleaning & Repairs. Our trained professionals can thoroughly and safely remove that winter mixture residue.

As always, Sams Carpet Cleaning & Repairs can help you with a routine Winter Maintenance to keep your environment safe and fresh, and extend the lifespan of your flooring.

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Can you clean carpets with laundry soap?

Can You Use Laundry Detergent to Clean Carpet?

Posted by Sams Carpet 
· May 11, 2021 

As you might imagine, sometimes we get questions from customers debating between hiring a professional and taking the DIY route to cleaning carpets, tile and grout, and upholstered furniture. One of those questions is:

“Can’t I just use laundry soap to clean my carpet?”

The short answer is “No.” But that’s typically followed up with a “Why not?”

So today we’re going to detail the three biggest reasons why cleaning your carpet with laundry detergent is not a good idea.

Laundry Detergents aren’t Formulated for Carpet Cleaning

Would you use body wash to clean your dishes? Or dishwasher tablets in a washing machine?

Of course not!

Cleaning solutions are specifically formulated to clean and not damage the machines they’re used in and the material they’re treating. Laundry soap is designed to be used in washing machines to clean clothing. Using it to clean your carpets can damage owned or rented cleaning equipment and the carpet you’re trying to preserve.

It’s also important to note that not all laundry detergent contains the same ingredients. That means they create variable levels of foam and have a wide spectrum of rinsing requirements.

There’s a Difference Between ‘Smells Clean” and “Is Clean”

If you do decide to take the chance of using a laundry detergent, what you won’t be able to see right away is the residue that is left behind. But it won’t take long for that residue to begin attracting dirt. Cleaning your carpet with laundry detergent could ultimately result in a dirtier carpet, defeating the whole purpose and wasting valuable time and money.

It’s Not Worth the Risk

We get it! We love to save a buck when we can too. But in this case, it’s just not worth it. Your carpet is a major investment in your home. Professional cleaning is a cost-effective way to protect that investment for the long haul.

Call the Sams team instead. Chances are, professional carpet cleaning isn’t as expensive as you think. And it’s way less expensive than replacing carpet that was damaged by cutting corners with rented equipment and laundry detergent.

Still looking to save money? We are currently offering specials on all our residential services. Sign up today to join our mailing list and get access to the latest deals!

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The Sams Team: Responsiveness and Caring in All We Do

Posted by Sams Carpet 
· February 12, 2019 

Over the last couple of years, you’ve had the opportunity to meet many of the wonderful employees who make up the Sams team. Each plays a key role in ensuring that your experience with us is always excellent, and that your carpets, upholstery, tile flooring, and air ducts will wow you with their cleanliness when we’re finished with the job.

Today, we’re taking an inside look at the true care the Sams team provides, and what you can expect when we come into your home.

Sams customers are great to work with. I always love seeing repeat customers, and strive to do a great job because it gives them the best impression of Sams. They request you to come back on future jobs, and tell their neighbors.

-Ed

 

Everyone is so close at Sams. It’s like a family, and I feel blessed to be here. Working at Sams, you get to meet a lot of different people and help them. We also get to have very fun interactions with our clients and get to know them well.

-Tucker

 

At Sams, we have the opportunity to improve something for a homeowner. We make something nice out of something that may not have been so nice when we started. There’s a lot of satisfaction in accomplishing this. I also love that we’re a hardworking team, but we’re also like family, laughing, smiling and brightening each other’s day.

-Jake

 

We’re family here, with each other and our customers. We treat our customers like family because that’s how we’d want to be treated. We pride ourselves on customer service and always go above and beyond to make sure customers are completely satisfied with our service.

-Kim

 

I love the opportunity to meet people every day and build relationships. I do a lot of follow ups with customers and touch base to make sure they’re happy at all times. If they’re not 100% satisfied, we’ll come back and fix it, no questions asked, because their happiness is what matters most. We build relationships with customers. It’s not a one time transaction.

-Greg

 

Sams customers are really great people. They are nice, friendly, and love the work we do for them. We are known for quality and reliability, and that shows! We take pride in our work and the customers know this and pass it on to their friends. That’s how we’ve been so successful for so long: word of mouth from our customers.

-Andrew

We’re so proud of our team at Sams, and the care and commitment to excellence they bring to the job each day. Their teamwork, and love for customer satisfaction shines through in all they do. We promise you’ll look forward to welcoming them into your home!

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Repair Your Carpet Tears, Stains and Ripples before the Holidays

Posted by Sams Carpet 
· November 27, 2018 

We’ve recently experienced our first snowfall in the greater Saint Louis area and all of sudden it feels like the holidays are upon us. Gathering around the Christmas tree or in the family room to share holiday traditions is a wonderful way to make memories. At Sams we want to ensure that those memories are made on spotless like-new carpets, because let’s face it no one wants to sit on a dirty carpet on Christmas morning, or have an unsightly stain or tear in your holiday photos! That’s why now is the perfect time to have Sams take care of cleaning up stains, and repairing tears and ripples in all of your household carpet.

Don’t Replace Rippled Carpet – Let Sams Repair It!

If you’re looking at your carpet and notice that it’s starting to develop ripples, you’re not alone. In fact, modern carpets are manufactured with materials and backings that are prone to ripples. Most people think that when a carpet starts to ripple that it is time replace it – but that’s just not the case. You can save time and money by calling Sams! In most cases, we can use special tools and techniques to re-stretch your carpet and make it look good as new. Homeowners are often amazed at the results! And the great news is that your carpet will be smooth and ready for you to welcome family and friends to your home for the holidays without having to worry about anyone tripping on those inconvenient ripples.

Take Care of Carpet Spots and Stains

Perhaps you can’t wait to have Aunt Mildred and Uncle Harry staying at your house over the holidays, but the spots and stains on your carpet are keeping you from being as excited as you should be. They may be new, or they could be stubborn stains that you just haven’t been able to beat. Whatever the case, the Sams team of professionals has the knowledge and experience to properly dispose of these offenders. We have techniques and cleaners not available on your store shelves that may take care of your spots and stains. But sometimes a spot won’t be phased by cleaning (think spilled paint or splashed bleach). In this case, we can spot dye or even patch the carpet so it looks as good as new. When we leave, it will be in tip-top shape and you’ll now be proud to welcome Aunt Mildred and Uncle Harry.

Carpet Feeling Dinghy? Opt for Carpet Cleaning!

Sams can make your carpets look like new with one visit from the yellow van. We use a state-of-the-art cleaning process to deep clean and restore life into your carpet. Our equipment is high-powered, allowing us to get more dirt and grime out of your carpets than you ever thought possible – stuff your vacuum can’t even pull out! While we’re in your home, we will carefully remove your furniture, apply corner guards where needed, and get right to work with our truck-mount steam extraction cleaning system. High- traffic areas which are matted and worn will come back to life and carpet will be thoroughly cleaned and ready for all of your entire family to enjoy. Our 8 step process will give your house a fresh feel as you gather to create lasting memories with those you love.

At Sams, we love spending time with family and friends, and we would welcome an opportunity to make sure that your home is the perfect place to host your loved ones this season. Give us a call and let us help you make this holiday season the best one yet.

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What Are Those Dark Carpet Stains Along My Walls?

Posted by Sams Carpet 
· October 23, 2018 

Have you ever been vacuuming and noticed that there is a dark colored grime around the edges of your carpet? If you notice there are dark lines on your carpets located along the walls, around the air vents, or under the doors, you most likely have what we refer to in the industry as filtration soiling. Many homeowners experience this, and the great news is, there is a way to deal with it.

Filtration Soiling – what is it?

Filtration soiling is caused when air passes through the carpet as it escapes through the gaps between the subflooring or where the baseboard and the carpet meets. The air that passes through these gaps can deposit microscopic particles made up of dust, pollen, ash from a fireplace or even a candle. Any home with an HVAC system is subject to filtration soiling. The grimy buildup is a gradual process and the accumulation will slowly become visible, and the lighter your carpets are the more noticeable the issue will be.

Another culprit is soot from burning candles.  Yes, we know that many people love burning candles, but unfortunately, this practice can come with a consequence as soot from the candles causes filtration soiling.

How to Prevent it?

There are several things that you can do to help prevent the soiling. Make sure that your HVAC system is properly sealed at the connection points. You should also make sure that your house has been properly insulated so that air can flow in and out of your home.  In addition, it is important to change the filters in your HVAC system every 6 months or sooner directed by the manufacturers of the filters. Here are some other tips:

DO:

  • Seek higher quality candles. While candles made from soy or beeswax are said to burn cleaner, this isn’t always the case. Look for candles that are made with minimal impurities.
  • Read the instructions for any unique maintenance tips.
  • Get in the habit of trimming wicks to ¼ inch to reduce the release of soot.
  • Make sure your candle burns low and even for a cleaner burn.
  • Use a snuffer to extinguish the flame, which will reduce the emission of black smoke.
  • Open windows regularly to ventilate your home and avoid a mold or soot problem.
  • Choose unscented candles. The fragrance or aromatherapy oils used in scented ones create more soot. Diffusers are more effective when you want to scent your home.

DON’T

  • Use candles that feel soft and greasy. These tend to burn more smoke.
  • Burn candles near a draft. It might seem counterintuitive, but wind can disturb the flame and consequently create more soot.
  • Place candles in narrow-mouth containers. They restrict the airflow of a burning candle, leading to more soot emissions.
  • Leave candles unattended (though we’re betting your parents taught you that one long ago).

How to Remove the Soil Stains

Once you have noticed the soiling, and ensure that your HVAC system is properly sealed and your filters have been changed, you will need to have both your ducts and carpets professionally cleaned. We would not recommend trying to clean the carpet with a spot cleaner or without professional assistance. The soil is usually greasy and extremely fine in its composition and attempting to clean the stains without professional help will only lead to further carpet damage.

At Sams we offer both professional air duct cleaning and a specialized carpet cleaning procedure to remove all or most of the filtration soiling. As always, prevention is the best medicine, so as soon as you notice the build-up occurring, give Sams a call so that we may provide you with a FREE estimate. We will be sure to do our best to return your carpets to their original beauty.

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Meet John Tucker

Posted by Sams Carpet 
· May 31, 2018 

This week we took some time with our area rug specialist, Tucker to get all of the intimate details on what it’s like to work for Sams Carpet. We were so happy to hear that one of the best parts of his job is the people that he gets to work with on a daily basis here at Sams. Below, find out more on Tucker’s job, his life and what his most memorable experiences are here.

Q: How long have you been at Sams?

A: I started at Sams in October of 2015, so for 3 years.

Q: What exactly do you do as area rug specialist?

A: I do everything involved in the process except scheduling. We take the rugs out of the homes or businesses, and I also facilitate the pick-up and delivery once the rug is clean.

We have a rug plant (FrenchTown Rug Cleaning, a division of Sams) in which we run the rugs through a detailed cleaning process at the plant. After I carefully inspected the rug before giving back to customer, an office staff member calls the customer to make arrangements to picks the rugs up, or schedule for me to deliver the rug back to their home or business.

Q: Why is working at Sams different?

A: One thing that really stands out is how close everyone is at Sams. It’s like a family, and everyone sticks up for each other. If someone’s is having a bad day or a hard time, everyone tries to pick them up and make them feel better. It’s a nice clean friendly place to work, and the first job I’ve ever had that I like going to every day. I feel blessed, and on top of that it pays my bills.

Q: What is it like to work here?

A: It’s fun. Some days are rougher than others, but overall it’s really laid back, and so are the people I work with. You don’t ever hear people yelling or fighting and that’s one of the best parts of it.

Q: Do you have any memorable experiences from over the years at Sams?

A: The cool thing about this job is that you get to meet all different people, with different personalities, stories, etc. A month ago we were working on a woman’s home, and I was picking up the area rugs while another Sams tech was cleaning her sofa. It was an older couple’s home, and the lady snuck up behind the other tech scared him half to death. Those kinds of fun interactions with our clients make the job so much more personal.

Q: When you’re not busy at work, what do you do for fun?

A: I am a big fan of the St. Louis Cardinals and Blues and love going to the games. When I can’t make it to the games, I catch them on TV all the time. I am also a father and I enjoy spending time outside with my son and go to the local parks.

A huge thank you goes out to Tucker for participating and sharing his Sams experience. Book him or one of our other amazing technician specialists to clean your home or business by calling 636-949-8229 to schedule an appointment.

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Protecting Your Home from Water Damage

Posted by Sams Carpet 
· April 13, 2018 

While April Showers will bring May Flowers, they can also bring big trouble for homeowners in Missouri.

Flooding can be a tragic experience for anyone but with a few simple steps and our phone number close at hand, you will be ready for the worst Mother Nature can throw at us.

  1. As the rains pick up and the weather warms, get outside and walk around your home.
    • Check gutters, drains and downspouts for debris.
    • Look for low areas around your foundation which may collect water. Try to fill these areas and slope away from the house.
  2. Check your sump pump and consider adding an inexpensive moisture alarm.
  3. Keep valuables and easily damaged items in your basement in plastic tubs as opposed to cardboard boxes.

Should water make its way into your home, don’t you worry. Sams Carpet Cleaning & Repairs is one call to our 24-hour live service line that will put you in touch with our team of trained and certified Restoration Specialists.  Restoration Specialists will assess your water damage, walk you through the claims process, and provide you with the latest in state of the art restorative drying techniques to leave your home back to its previous condition, clean, and safe.  For more information about our water damage restoration services, check out our page!

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