Archive for Sams Carpet – Page 4

When Disaster Strikes: What to Do When Water Floods Your Home or Business

Most would say water is the natural remedy. At Sams Carpet, we know that water can also be a natural disaster. Floods are unpredictable, and in addition to causing property damage, they can really take a toll on your emotions. When water enters your home or business, it’s imperative that you take quick action to avoid health and safety hazards. Here’s what you should do if you experience flooding and water damage in your home or business:

  1. Call a Professional as quickly as possible
    We have the equipment and expertise to dry out the structure, can assess the damage done, and will determine whether materials can be saved or need to be removed. A professional can also assess whether there is mold or contaminants that would need to be removed. We offer a 24 hour restoration services. Our technicians have extensive experience, IICRC certification, and are formally trained to protect your home and furnishings. The sooner you call us, the sooner the water is removed and mitigation techniques are employed to prevent further damage and return your property to its pre-loss condition.
  1. Disconnect Power, Remove Electronics and Furniture
    Electricity and water don’t mix. Be sure that your home or business power supply is disconnected even if the power company has turned off electricity in your area. The electricity must be turned off at the main beaker box, but If you have to step in or through water to get to your electric box, don’t do it! You need a professional, so call an electrician.
  1. Dry out the affected area
    We will extract the water with a powerful truck-mounted extraction system. This is an extremely vital first step in the drying process to help prevent further damage. If the structure is not properly dried out, there is a higher likelihood that mold will form (and who wants that?)
  1. Disinfect
    When the materials in your home or business have dried, we will apply a Microban Disinfectant to protect against germs and odor and kill allergy and disease causing germs, bacteria, mold and mildew. Basically, fight off all the gross crud that you don’t want in your home.
  1. Waterproof
    Before you start to repair or rebuild, consider some waterproofing measures that can be easily worked in during the rebuilding process. Mount high shelves for storing valuable items if you don’t have the option of moving them from the ground. This same method can be applied to other household appliances including entertainment equipment and electrical sockets. Replace wooden floors and carpets with ceramic tiles or concrete. Rugs are also a good alternate for carpets, which are easy to move away. This time don’t just build it back, build it better.

Before you start doing anything, call your insurance company, inform them of your plans, and take pictures of the damage. We have exceptional relationships with insurance companies and we would be happy to guide you through the claims process or answer any questions you might have. At Sams, we are insured with an emphasis in Liability and Mold for your protection. If your insurance policy excludes your water damage restoration, we will provide you with a competitive proposal. Some things aren’t worth repairing and may call for a recovery plan.

I know we don’t want to think about water damage in our home or business, but be prepared! If disaster strikes, you know who to call. We will be happy to get your property and items back to their previous condition or better, while giving you peace of mind.

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To Steam, or Not to Steam: That is the Question…

So imagine you’re standing in the checkout line at the grocery store. You’re waiting for a price check on your three pound bag of kale when you spy a carpet steam cleaner in the corner, ready to be rented.
You think to yourself, “It’s been since Y2K that I’ve cleaned my carpets. Maybe it’s time.”

So you fork out the dough, cart the monstrosity home, call the neighbor kid over who wants to be an astrophysicist to get it running, sweat like the pilot in Airplane!, haul the thing back to the store, wait another fourteen hours for it to dry, only to realize three days later that that patch in the carpet that Fluffy has been using for a litter box might as well be used as a litter box.

The stain is still there.

A lot of times, the fruitless folly of self-carpet cleaning is the deciding factor to calling a professional to do a professional level job.

But now comes the big question: do you want steam cleaning, or dry cleaning?

First, you should know the difference. Steam cleaning is just what the name implies: the use of very hot water  helps remove the stains in a carpet. By using Truck-mounted equipment can produce a very hot water combined with pretreating carpet to break up stains and soil, rotary machines are also used for agitation, followed by a clean water rinse to leave your carpets fresh and residue free. The now dirty liquid is sucked out of your carpet into a waste system in the truck, leaving your carpets refreshed and clean.

Dry cleaning uses almost no liquid at all. Instead, solutions are spread onto the carpet, breaking down all dirt that it comes in contact with. After resting in the carpet, the residue is vacuumed up, leaving your carpet rejuvenated.

And now the $64,000 question: which one is better?

That depends. We know… two words you didn’t want to read. Steam cleaning is our go-to method at Sams Carpet that we use the most often, we do dry clean when necessary, especially for upholstery furniture. But really, it’s up to you!

If you are looking to get a light carpet cleaning on a Friday for that holiday party on Saturday and just need surface of the fibers cleaned. Dry cleaning could be a better bet as your carpets are instantaneously usable after a dry cleaning.

However, if you have crawling children, dirty feet running in your home, dogs, ferrets,  or Fluffy the incontinent cat running around, and need a thorough cleaning  you may want to choose the steam cleaning. The carpets may take longer to dry, (air movement can be used to dry carpets quicker  but the overall results there is no comparison. You can check out your carpet’s manufacturer recommendations to assist your decision and you may find that most manufacturers prefer hot water extraction cleaning.
Regardless of which method you choose, Sams Carpet Cleaning and Repairs has you covered. For over 30 years, Sams has been the leader in serving our commercial and residential customers. We love what we do, and we are committed to your satisfaction. Call us today for all of your carpet and upholstery cleaning needs!

 

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Sams Carpet Cleaning & Repair: Who Are We?

You’ve probably seen our bright yellow vans around or possibly heard a friend talk about Sams Carpet Cleaning & Repairs, but who are we really? We are more than carpet cleaners and neon vehicles, we are ultimately a family business. With us, it’s more than just carpet, it’s about people. Not only do we care about our customers and make it our mission to treat them the way we want to be treated, but we also have an immense amount of appreciation for our amazing employees. We are proud to have a strong and talented team, many of whom have been with Sams for years.

Sams Carpet Cleaning & Repairs has been in business since 1985, started by Jeff Sams. Over the years, we have grown throughout the St. Louis Metropolitan area and into Illinois thanks to the referrals and support of wonderful customers like you.

Trust is big with us. After all, you’re inviting us into your home, business or commercial space and we do not take that lightly. We know that you could have chosen another company, but you decided we were the company you wanted to business with, and for that, we are grateful. And we make it our mission to treat your home, business, commercial real estate and apartment like our own, and provide the best service possible.

What makes us different? Obviously, we love cleaning and repairing carpets, but it doesn’t end there. We also take care of your fine rugs, tile and grout, air ducts, emergency water restoration and more, and, we love it all! More so, we truly enjoy and find our customers interesting. With Sams, you’ll find a personable, no-pressure approach. Trust us, we know from personal experience that no one enjoys a high-pressure sales experience. You’ll feel, and see, the pride we take in our work and the joy we find in serving you.

Click HERE to meet our team and get to know us on a deeper level. Our community is important to us, and we want to give back to those who have made such a big impact on our lives. You can check out our community news HERE.

Be sure to check out our social media presence….LIKE our page on Facebook, Instagram, Twitter, LinkedIn, and Youtube.  Send us a message or leave us a comment, we want to continue our Friendship!

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Best of St. Charles 2016- Will You Vote?

We still can’t believe it, but we have been voted the #1 Carpet Cleaning Company every year since 1996! Will you help us make #1 for the 20th year in a row?!

We are humble for the recognition that we have received and the continued support and business relationships we have built with our customers. It’s thanks to you that we have not only made this list every year, but have been able to grow and flourish in our community.

The Best of St. Charles list, distributed by the St. Louis Post Dispatch, is a great way to have fun and recognize your favorite companies, restaurants, business owners and communities. Why wouldn’t you vote? You can even write in names of companies who you might not see on the list and give them recognition for being THE BEST. The categories include Business, Community, People, Restaurants and Services. You can find Sams Carpet Cleaning under SERVICES>CARPET CLEANING.

Voting is open until November 11, 2016, so be sure to get your votes in before the poll ends. You can vote once per day per sub-category, so mark your calendars, set your phone alarms, write yourself a note, do whatever it takes and go back daily to vote! We appreciate your vote, but even more, we appreciate your business and friendship over the past 20 years and we look forward to the next 20, 40 and 60+ years! Thank you, thank you, THANK YOU!

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Sams Carpet Cleaning Thinks Pink in October

For us at Sams Carpet, Breast Cancer Awareness Month is a big deal. In the past, we have participated in the Susan G. Komen Race for the Cure to support Jeff’s sister Tammy and other breast cancer survivors with the “Tammy O” Team.

One in eight women in the United States alone will be diagnosed with breast cancer in her lifetime. To break that down, an estimated 246,660 women in the US will be diagnosed with breast cancer each year, and more than 40,000 will die. Even more, breast cancer is the second leading cause of cancer death among women. These are some extremely scary numbers that no one wants to see. What do we want? We want a cure. We don’t want to ever hear a loved one say, “I have cancer”.

Thankfully, death rates from breast cancer have been declining since 1990 thanks to better screening and early detection, increased awareness and improving treatment options thanks to funds raised by people like you.

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For the month of October, our wonderful team have been wearing pink Breast Cancer shirts as a reminder to be tested and to help raise money to fight for a cure. We have to say, they look pretty great, right?

To learn more about Breast Cancer Awareness, how to help or about screening, you can visit www.nationalbreastcancer.org. In honor and in memory of those who have battled Breast Cancer, we think of you this month and your incredible strength.

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Your fine rug is an investment. Protect, clean and care for it.

1988 Château Lafite Rothschild. A Gulfstream Six airplane. Literally any floating vessel. Your fine rug.

Sure, these investments may seem extravagant, but numerous people have spent gazillions on each one. Imagine spending $14,000 on a bottle of wine that ended up being, and we’re quoting here from the Susie and Peter Masters of Wine Website, “Frankly disappointing.”

You, however, are a savvy investor. You pick your spots, and then you go for it. The next thing you know, you’re having a Cabernet Sauvignon party to show off your new Karastan Rug.
“The Karastan is an heirloom!” you tell your hair stylist.
“We will pass the Karastan to our children!” you gush to the cashier in the grocery store.

And you speak the truth: it really is an investment, a physical, beautiful keepsake to pass down through future generations of your family. You can almost picture your grandbabies learning to crawl on it during Sunday dinner at your kids’ house.

Like any investment, however, it needs to be nurtured, cared for, maintained. Because life happens. Dirt happens. Pets happen… sometimes all over your rug. After a while, no amount of blotting, vacuuming or Botox on your part will rescue it.

And that’s where we come in. At FrenchTown Rug Cleaning, a division of Sams Carpet Service, we’ve been about the business of caring for, and in some cases resurrecting, your investment. For decades, we’ve specialized in rejuvenating the finest rugs on earth: Indian, Persian, Turkish… and yes, your Karastan.

We have turned the science of rug cleaning into an art. We inspect everything by hand. We clean everything by hand. We can even provide protection against the not-really-housebroken Yorkie your neighbor brought over to your rug-warming cocktail party.
A rug truly is an investment… an investment in you, and in the future generations who matter to you. They are meant to endure and to bring joy to all who enter your home. We are here to care for that investment and to offer you peace of mind that we will treat it as such.

In order to maintain your rug and ensure it maintains its value, and pristine condition, here is what we at FrenchTown Rug Cleaning will do to restore your investment to its original glory.

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First Things First

  1. Like the start of any journey, the first step is always the simplest, but one of the most critical. We begin by thoroughly inspecting your rug. We will know pretty quickly our dos and don’ts, and what method will work best.
  1. Next we tackle what you can’t see: the ground-in, stuck-to particles that have been quietly robbing your rug of its brilliance. Picture your great grandmother in the old country with her vintage rug beater. Only cube it… and then put it on steroids. That’s our Rug Badger System. This step can remove so much dirt that you didn’t even know was there.
  1. Then we hand-clean your rug, fringes and all, with our unique cleaning technology process. Color and softness are restored in no time. This is a process that we don’t take lightly, a hand cleaning process that makes all the difference!
  1. We dry the rug in a humidity and temperature-controlled environment.
  2. We inspect it again. If it’s not good enough for us, we know it won’t be good enough for you, so we’ll repeat any steps necessary to meet our satisfaction.

And that’s it. You can either pick it up, or have it delivered. Just like that, your rug is restored and ready to be passed along to a loved one, or back to the living room to be enjoyed by all! Give us a call today to learn more or set up your cleaning, 636-949-8229.

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“Tammy O” Team Sponsorship

Sams Carpet Cleaning & Repairs sponsors the “Tammy O” team for the Susan G. Komen St. Louis Race for the Cure®. Tammy is a 9 year survivor and it has been an honor to form and sponsor to represent and honor all breast cancer survivors and who have suffered from this horrible cancer. Tammy is a great inspiration of strength and courage and hope to continue to fight for a cure. Next year will mark 10 years and you know we are going to have a party and even a bigger team. Watch out on our social media and website for details in 2017!

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Sams Carpet Cleaning & Repairs Receives 2010 Employer of the Year Award from the City of St. Charles

Patricia York, Mayor of City of St. Charles, presented Jeff Sams, President of Sams Carpet Cleaning & Repairs, this award for excellence in service, commitment to providing employment, and investment in the community.

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Missouri State Treasurer, Clint Zweisfel, Visited Sams Carpet Cleaning & Repairs

Missouri State Treasurer Clint Zweifel was in St. Charles visiting and making an announcement at Sams Carpet Cleaning & Repairs to provide a low-interest loan through the Missouri Linked Deposit Program. Clint mentioned “Job creation and moving Missouri’s economy forward in a fiscally sound manner are my top priorities. Giving small business like Sams Carpet Cleaning & Repairs the ability to reduce interest costs lets them invest in an economic turnaround.” For a small business owner like myself, the cost savings and extra capital comes at a great time and allows us to invest in updating our locally-owned and operated business, Jeff Sams said. It was great to meet Clint Zweifel and providing us the opportunity to participate in the Missouri Linked Deposit Program with our bank First State Bank of St. Charles.

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SLAA Awards Banquet

St. Louis Apartment Association Rising Star Awards Banquet is held every year in April. Sams Carpet Cleaning & Repairs has been very proud to be nominated for Local Vendor of the Year in 2003, 2004, 2005, and 2006. We have enjoyed this event every year and seeing everyone looking great in their evening attire.

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